If you are not logged on to the correct Windows user account, select Exit this Wizard and create new Windows User account. If you choose to change the OS, you may have trouble setting up the fingerprint reader again. A fingerprint reader is a security device that uses a scanned image of your fingerprint to authenticate who you are. For best performance, check HP Software and Driver Downloads for device driver updates for your specific model. Next, see if Windows supports the fingerprint reader. This is because the hardware may not be installed on the notebook, or it may be damaged. If you are logged on to the correct Windows user account, click Next.
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If there is no Biometric entry, then Windows cannot identify the fingerprint reader hardware. Environmental Parameters Min Operating Temperature.
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Contact HP for technical support or repair service. When searching for drivers and software, you must hhp the specific product number of your computer. Although the fingerprint reader can make this job easier, many people have discovered that after using a fingerprint reader, they forget their passwords.
The drivers and programs available for one model are not compatible and do not work with other models. Type in the UsernamePasswordor other fingerpgint field values.
Each person using the computer should have their own user account, and that account can be accessed using a fingerprint reader. Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista Follow these steps to test the functionality of your SimplePass fingerprint reader and see a list of accounts registered in SimplePass:.
Type a unique name in the Account Name field or accept the default.
Solsman Dec 12, Installing or updating required software for SimplePass The fingerprint reader drivers and the security applications are designed to work on specific models erader operating systems. Click your operating system under Select operating system.
Digital Persona Fingerprint Reader. The parent, s,-3350 the administrator, has access to all files. If you are logged on to the correct Windows user account, click Next. If you are using the fingerprint reader to access several accounts with different user names and passwords, back up your fingerprint reader security data and settings to a removable storage device, such as a USB flash drive, and store it in a secure location, away from the computer.
Update the device driver The fingerprint reader hardware requires a device driver to allow software to control it. The components of the fingerprint-based security system are designed to work on specific computer models fingerrint with specific operating systems.
If for example, your index finger is scratched or injured, or even dry and dirty, the reader may not recognize it. Delete a fingerprint – Click on an enrolled green highlighted finger and select Yes when prompted, Are you sure you want to delete the fingerprint?
If the installed reqder is the same version, right-click the device driver, and then select Update driver software to refresh the driver.
You may now log out and close the application window. Update the fingerprint reader software The fingerprint reader software usually referred to as the access manager software uses the fingerprint device driver to capture a fingerprint image and then control fingerprintt to the logon accounts that you set up. To test the fingerprint reader password management, go to Testing the SimplePass fingerprint reader password management function in Windows 7 or Vista.
Asia Pacific and Oceania. The drivers and programs used on one model may not be compatible and may not work with other models. Respond to the feedback provided. If changing the setting zk-3350 very little difference and you are still having problems with the logon, you may want to delete the original fingerprint image and re-enroll your fingerprint by swiping it across the scanner at a more consistent speed, angle, and pressure. Depending on the model number of your computer, there are options in the BIOS to readeer the biometric device on and off.
If the fingerprint scan is recognized, a list of all the registered accounts displays in the Password Manager.
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If your computer model uses HP SimplePass version 5. The sensitivity of the program can be adjusted to allow for some variation in the fingerprint recognition. Update the fingerprint reader software. Go to the HP Drivers and Rreader page for your model. The Password Manager opens, filling in your Username and Password for the secure web site. Phones by Shara Tibken Dec 5,