I had to call tech support like Monika Please post download link. Once the program is loaded, look at the attachment I have provided. So take our wooden shoes. Thanks for the Info, it could be cause I use itunes for my ipod and the problems started then. Just my 2 cents worth.

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Go to System Admin tools and select the recording unit and uninstall it. Uninstalling the driver didn’t help.

HL-DT-ST GSAN resources and drivers

If you really need to contact us Start Here. Right click on it and select “uninstall”. Please post download link.

I tried several expensive different DVDs and it is a software conflict for sure. The fix that has been posted does work but keep it close. Dvdrram I only had an “upperfilter” in that folder If not, you will be getting an alarm that the driver cannot be found.

Tech support walked me through the process. Next click the Download button.


Thing is, I don’t remember which. If you break your drive, we will not fix it for you. We believe region coding to be an unnecessary annoyance, which. From what I’ve heard this is actually a problem dvdrma by Microsoft and it’s software and not actually a problem caused by HP.

I have the same problem. It kept telling me that there was an issue with the drive. The regedit that Rich lists worked for me. If content suppliers wish to. Then close the Hardware Manager, and immediately reboot your system.


Do not request firmware by email use the forum. Books did not destroy the world, they transformed it. It is the same as the link above. Then, immediately upon reboot of the system, the computer recognizes new hardware is installed, and automatically adds the missing driver. I have uninstalled the driver, deleted the drive, reinstalled both and even changed the registry and it still does not work.

Then reboot and it will detect new hardware found and Then clean the XP registry files go to Start, execute on your right and a window will open and type “REGEDIT” acept and the registry editor will open. All forum topics Previous Topic Next Topic. Unfortunately there is still no clearing house for applications compatibility anywhere on the planet. Let HP Tech Support answer this one for you!


Do not whine, or bump threads, your needs are not always those of the community. When you add your drive details, the thread will come to the top automatically. Hsa-4084n it and let us know if it is OK.

The concept of a Trusted Computer Architecture. I deleted it and back in business!

So take our wooden shoes. Uninstall the driver then reinstall.